Terms of Service

Last Updated: August 28, 2026

Welcome to WebWork Base Co., Ltd. (“WebWork Base,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the website located at webworkbase.digital and any advisory, consulting, or auditing services (“Services”) provided by WebWork Base Co., Ltd.

By accessing our website or engaging our professional advisory services, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

1. Professional Advisory Nature of Services

WebWork Base Co., Ltd. is an independent measurement and telemetry consulting practice based in Hat Yai, Songkhla Province, Thailand. Our services encompass technical evaluations of event tracking architectures, semantic event taxonomy design, cohort retention analysis, and onboarding funnel diagnostics.

Our deliverables—including written diagnostic reports, tracking plans, and strategic recommendations—are advisory in nature. They are designed to support your engineering and product management decisions. WebWork Base does not assume operational control or direct liability for your proprietary software codebase or live deployment infrastructure.

2. Client Obligations & Data Access

When engaging WebWork Base for an audit or architecture sprint, you agree to:

1. Provide accurate, authorized, and timely access to relevant documentation, staging environments, and sanitized aggregate event streams.
2. Ensure that any data shared with WebWork Base does not contain unencrypted or unauthorized Personally Identifiable Information (PII) or sensitive health/financial records unless covered by specific data processing addenda.
3. Designate a primary technical contact authorized to make decisions regarding project milestones and schedule debriefing sessions.

3. Confidentiality & Non-Disclosure

We treat all client technical architectures, business metrics, and event dictionaries as strictly confidential proprietary information. WebWork Base will not disclose your internal telemetry data or business performance figures to any third party without your prior written authorization.

Both parties agree to execute a separate mutual Non-Disclosure Agreement (NDA) upon request prior to the exchange of technical specifications.

4. Intellectual Property Rights

• Pre-Existing IP & Frameworks: WebWork Base retains all ownership, copyright, and intellectual property rights in our pre-existing audit frameworks, analysis templates, proprietary calculation models, and general telemetry methodologies.
• Client Deliverables: Upon full payment of all agreed engagement fees, the client receives an irrevocable, worldwide, perpetual license to use, modify, implement, and distribute the customized tracking plans, event dictionaries, and diagnostic reports produced specifically for the client.

5. Payment Terms, Proposals & Invoicing

• All formal engagements are governed by written project proposals and statements of work detailing specific deliverables, milestones, and fees.
• Unless otherwise stipulated in a client agreement, fixed-fee audits require a 50% deposit upon kickoff and 50% upon delivery of final diagnostic reports.
• Retainer agreements are invoiced monthly in advance.
• Payments must be settled via international corporate bank transfer (SWIFT) or authorized corporate payment channels to our bank account in Thailand within 14 calendar days of invoice date.

6. Limitation of Liability

To the maximum extent permitted by applicable law in Thailand:

1. WebWork Base Co., Ltd. shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data corruption, system downtime, or business interruption.
2. Our total aggregate liability arising out of or relating to any engagement shall not exceed the total fees actually paid by the client to WebWork Base for the specific service giving rise to the claim during the preceding three (3) months.

7. Governing Law & Dispute Resolution

These Terms and any separate agreements for Services shall be governed by, interpreted, and construed in accordance with the laws of the Kingdom of Thailand, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof shall first be submitted to good-faith amicable negotiation between executive representatives. If unresolved within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Songkhla Province, Thailand.

8. Contact Information

For inquiries regarding these Terms of Service, please contact:

WebWork Base Co., Ltd.
Office 8, 67 Test Road, Hat Yai 00000, Thailand
Telephone: +66 74 000 630
Email: hello@webworkbase.digital